Terms and Conditions of Sale
The general conditions of sale described below apply to all purchases made in this online shop and provide for shipment of the merchandise at the end of the transaction. Please ensure that you read, print and keep a copy of these conditions before placing an order.
Please also keep in mind that the general conditions of sale are subject to change and Servomat s.n.c. is under no obligation to give prior notice of such changes. You should therefore read the conditions of sale before placing each new order.
Gocce d’espressione® is a registered mark of Servomat s.n.c. di Roberto e Walter Capitanio – via Campi Elisi, 21 – 20020 VANZAGHELLO (MI) – VAT NO. IT11989940157 – REA n. 1514811 – Tel. +39.0331/657186 – Fax. +39.0331/656700
All indicated prices refer to a single product and are in Euro. Purchase will include tax (VAT) and the VAT rate in effect at the time of shipping. Shipment charges are indicated separately, to such purpose, please consult the "Shipping" page. Prices are subject to change at any time without prior notice.
All products shipped to individuals or businesses within Italy will be charged with italian VAT.
All products shipped to EU citizens will be charged with 10% or 21% VAT, depending on the product purchased. However, VAT will not be charged in case we are provided with a valid VAT number of the business receiving the parcel. The VAT Number is verified by online EU VAT validation server (VIES) and we will reserve the right to refuse your request. Moreover, for all those who purchase from countries extra UE will be applied the price net of tax.
PLACING AN ORDER:
However, goods will not be shipped as long as the transaction will not be concluded.
PAYMENT AND SECURITY POLICY:
We do accept Visa, Mastercard, American Express, Carta Aura, and PayPal, also you can pay by bank transfer in advance. For credit card purchases, payment is controlled and managed by PayPal, the most popular payment processing system among leading Italian e-commerce sites. If you already have a PayPal account, just enter your username and password. If you do not have a PayPal account, you can still use your credit card by selecting the option “Don’t have a PayPal account?”.
All customer’s more confidential informations absolutely will not be managed from our staff (to exception for the needed data to the shipment) but only from PayPal which will have to guarantee the good outcome of the transaction.
Below you can find our current bank details:
Servomat s.n.c. - Account No: 100000001940 - Bank: Intesa San Paolo, filiale di Vanzaghello - ABI: 03069 - CAB: 34120 - CIN: T - IBAN CODE: IT46T03069341201 0000 0001940.
DELIVERY OF YOUR PRODUCTS:
It is possible to monitor the progress of the package by using the tracking number provided in the shipping confirmation email. Servomat s.n.c. shall not be held liable for any delays in shipping attributable to the courier.
If the parcel is returned to Servomat because of an incorrect or an incomplete address, the carriage is not refundable. If you fail to pick up a package that is being stored in the courier’s warehouse (after an unsuccessful delivery attempt), you will be billed for shipping and handling fees.
Upon receipt of the package, please check that:
- the package number corresponds to the number indicated in the notification of shipment email;
- the package has not been damaged, opened or tampered with in any way, including as regards the adhesive tape used to close the package.
Any visible damage to the package or an incorrect package number, must be reported to the courier immediately (at the time of delivery) and the package must be refused without hesitation. If you fail to pick up a package that is being stored in the courier’s warehouse (after an unsuccessful delivery attempt), you will be billed for shipping and handling fees.
Invoices are not included in the package but rather sent in electronic format 3-5 days after the order is submitted. The invoice is sent to the email address that you provided during registration. Entering a valid VAT number and if you are in the EU it will be possible to avoid to pay for italian taxes. We will reserve the right to verify the truth of inserted data.
RIGHT OF WITHDRAW FROM THE CONTRACT:
The customer is expected to read, print and keep a copy of the general conditions of sale of www.goccedespressione.it before making any purchases. By making a purchase on this website, you accept the above mentioned conditions.
The total or partial reproduction of text, images and content is strictly prohibited. Violators will be prosecuted to the fullest extent of the law.